To our valued patients:
We hope you and your loved ones are doing well and are in good health. We have all been impacted significantly by this pandemic and we are learning to move forward safely. One thing that has not changed is our commitment to providing excellent care in an environment that is safe for you and for us.
We want to thank you for your patience during this recent closure, and as we begin our phased reopening we ask for your continued flexibility. We are in the process of restructuring our schedule and prioritizing the level of need. While we are already aware of some patients who have more urgent needs, we will need those of you who have pressing concerns to contact us and tell us how you are doing, let us know if you are concerned about leaving your home, and how flexible your schedule is. You can call us at 253.927.8040 (leave us a voice message if needed, as our phones may be very busy), leave us a text message, or email us at [email protected].
Those of you with more routine concerns, who do not have the need to be seen soon, please contact us toward the end of June and we will get you back into our regular schedule.
You will experience some changes when you come for your next appointment, as we are doing some things differently. These are designed to safeguard your health during your time with us. We follow guidelines and requirements of state and federal regulatory agencies, and our training and protocols are at or above the level of those mandates.
These are some of the procedures we will be following:
--Our staff will contact you ahead of your appointment and ask some screening questions. You will be asked these same questions again after you are at the office.
--Please refrain from bringing guests or family members that are not essential to your care. If this is necessary, please consider having them wait for you in your car.
--When you arrive at our office, we ask that you remain in your car, and call us so we know you are here. When we are ready for you to come in, we will call or text you.
--Please wear your personal safety mask into the office and at all times except during treatment. We will give you a mask if you do not have your own.
--We will have you use hand sanitizer when you first come into the office. You may notice reminders posted throughout the office about effective hand washing techniques and sneezing and coughing etiquette.
--We will take your temperature using a no-touch forehead thermometer.
--You may notice there are no longer any magazines in our waiting area or in our treatment rooms, or children's toys, as these are difficult to clean and disinfect.
--Before your treatment starts, we will provide you with a mouth rinse.
--You will notice staff wearing face shields, masks, and gowns.
--You may notice a higher noise level from air filter systems we will be using to maintain safe air throughout the office.
Our goal has always been to provide a safe environment for you and your loved ones, and also for our staff. These measures are designed to maintain that safety while the world around us is changing.
We have missed you and we look forward to seeing you and providing the caring treatment we always have.
Dr. Greg Zimmer and staff